FAQ

 

Everything you need to know about Middle C Jazz.

 

 

General Questions

Where is Middle C Jazz located?

Middle C Jazz is located in uptown at 300 South Brevard Street, Charlotte, NC 28202. If traveling via public transportation, the nearest LYNX stop is the 3rd/Convention Center Station.

Can I host a private event at Middle C Jazz?

Yes! If you’re interested in hosting a special event at Middle C Jazz please reach out to us at info@middlecjazz.com or 704.337.8001.

 

 

Are smartphones allowed?

 Yes, smartphones are permitted. Photography or recording of any kind is strictly prohibited.

 

 

Can tickets be exchanged or refunded?

 No. Final sale. No refunds, no exchanges, not transferable.

 

 

How do I select my seats?

Seating is first-come at the door. For the first show of the evening, doors open 1 hour prior to the performance for General Admission ticket-holders. However, Baby Grand Members qualify for early seating 1 hour and 30-minutes prior to the first show. Doors open 30 minutes prior to second shows. Baby Grand Members may be allowed to enter early for the second show, but specifically how early depends on how much prep is required for the second act. Learn more about Memberships.

 

 

How will I receive my tickets?

Tickets may be printed, or tickets may be redeemed using a smartphone. No printing is required.

 

 

Is Middle C Jazz 21 and up only?

All shows all ages unless otherwise posted, but please consider this is an adult setting.

 

 

What are your hours? How early do doors open before each show?

Doors open 1 hour prior to the performance for General Admission ticket-holders. Doors open 1 hour and 30 minutes prior to the first performance for Baby Grand Members. Doors open 30 minutes prior to second shows.

 

 

Will food and drinks be available?

A full bar and light food menu are available throughout the show.

 

 

Membership Questions

Do you have to have a membership to enjoy a show at Middle C Jazz?

No, absolutely not! All ticketed shows are open to the public. Our memberships give members discounts and many other benefits but are not required to visit Middle C Jazz.

What is a Middle C Jazz Membership?

Our Baby Grand Members enjoy early seating, special membership pricing for all shows, three-day early presale access for most shows, four ticket vouchers per year, and much more! Click here to learn more.

Do ticket vouchers and discounts work on any show?

Yes, members receive special membership pricing on all shows. Just remember that each ticket voucher can only be used once. Therefore, if you use your ticket voucher for a show that is valued at less than $20 you will not be able to redeem the remaining value.

 

 

Can I use my $20 ticket voucher and my special membership pricing for the same show?

No, unfortunately, this is a limitation of our ticketing software, Eventbrite. This option is not available at this time.

 

 

Can I use my discount for more than one ticket per show?

No. Each membership includes only one discounted ticket per show.

 

 

Do members get early seating on all shows?

We will try to accommodate members for every show possible. However, for nights with two or more shows, only the first show of the night will have guaranteed 30 minute early entry for Baby Grand Members.

 

 

How early is early seating?

Doors open one hour prior to the performance for General Admission ticket holders. Doors open 1 hour and 30 minutes prior to the performance for Baby Grand Members. Doors open 30 minutes prior to second shows. Early seating for the second show will be permitted as soon as housekeeping for the second show is complete.

 

 

At Middle C Jazz, we believe in taking care of each other and of ourselves. Please approach your concert experience with consideration for the enjoyment and safety of others, and please travel to and from your show responsibly.

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