FAQ

 

Everything you need to know about Middle C Jazz.

 

 

General Questions

Are face masks required to enter the club?

Yes. Pursuant to North Carolina’s statewide mask mandate effective Friday, June 26, all guests are required to wear a mask to enter the club. You can remove it once seated at your table for eating and drinking. If you don’t have a face mask, we will have non-medical, reusable Middle C branded face masks available for purchase at the club ($7 each or 2 for $10). 

What safety measures are in place during the COVID-19 phased reopening?

As a private, seated club with restaurant service, we are among the businesses cleared for Phase 2 opening. We have implemented stringent cleaning and social distancing protocols you can read about in more detail here.

Where is Middle C Jazz located?

Middle C Jazz is located in uptown at 300 South Brevard Street, Charlotte, NC 28202. If traveling via public transportation, the nearest LYNX stop is the 3rd/Convention Center Station.

Can I host a private event at Middle C Jazz?

Yes! If you’re interested in hosting a special event at Middle C Jazz please reach out to us at info@middlecjazz.com or 704.337.8001.

 

 

Are smartphones allowed?

 Yes, smartphones are permitted. Photography or recording of any kind is strictly prohibited.

 

 

Can tickets be exchanged or refunded?

 No. Final sale. No refunds, no exchanges, not transferable.

 

 

How do I select my seats?

We have General Seating on a first come first serve basis. Baby Grand Members have Preferred Seating, which holds pre-selected tables before the start of each show. 

How will I receive my tickets?

Tickets may be printed, or tickets may be redeemed using a smartphone. No printing is required.

 

 

Where can I park?

Paid parking is available in the 300 South Brevard deck, accessible via East M.L.K. Jr. Boulevard. Space is not guaranteed.

Is Middle C Jazz 21 and up only?

All shows all ages unless otherwise posted, but please consider this is an adult setting.

 

 

Will food and drink be available?

A full bar and light food menu are available throughout the show.

Membership Questions

Do you have to have a membership to enjoy a show at Middle C Jazz?

No, absolutely not! All ticketed shows are open to the public. Our memberships give members discounts and many other benefits but are not required to visit Middle C Jazz.

What is a Middle C Jazz Membership?

Our Baby Grand Members enjoy early seating, special membership pricing for all shows, three-day early presale access for most shows, four ticket vouchers per year, and much more! Click here to learn more.

Do ticket vouchers and discounts work on any show?

Yes, members receive special membership pricing on all shows. Just remember that each ticket voucher can only be used once. Therefore, if you use your ticket voucher for a show that is valued at less than $20 you will not be able to redeem the remaining value.

 

 

Can I use my $20 ticket voucher and my special membership pricing for the same show?

No, unfortunately, this is a limitation of our ticketing software, Eventbrite. This option is not available at this time.

 

 

Can I use my discount for more than one ticket per show?

No. Each membership includes only one discounted ticket per show.

 

 

Where is Baby Grand parking?

Complimentary evening parking is available for Baby Grand members in the adjacent parking garage. Please note that we cannot validate parking before 5:00 pm and will not be validated if left overnight.

At Middle C Jazz, we believe in taking care of each other and of ourselves. Please approach your concert experience with consideration for the enjoyment and safety of others, and please travel to and from your show responsibly.

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